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by Ingrid van Baast Blog

GenAI without a black box: How Blueriq combines innovation and reliable decision-making

Imagine this: a citizen describes their situation in plain Dutch. An AI instantly extracts the relevant facts and Blueriq calculates the correct outcome within seconds. In just moments, the citizen has completed an application, for example to a government agency, without ever touching a generic form. Fully compliant with the law, 100% explainable, and tailored to the citizen’s situation. With Blueriq GenLogic, this is no longer a vision of the future; it’s something you can start using today.

The best of both worlds
Traditional rule engines are the champions of reliability and explainability. They make complex decisions transparent, but struggle with unstructured information such as free text or a handwritten document. Generative AI (LLMs), on the other hand, can effortlessly hold conversations and analyse documents in an instant, but lacks the consistency and verification needed for critical decisions.

To responsibly unite these two worlds, we developed Blueriq GenLogic. Think of it as a bridge between the free-form way AI communicates and the precise, predictable results you are used to from Blueriq.

The bridge between language and logic: Blueriq GenLogic
We do not treat AI output as “the” result, but as smart “draft input” that we first validate thoroughly. This happens in two steps:

  • Validation: The AI output is immediately checked against the boundaries of your specific domain and legislation. For this, we use the proven logic and techniques that have made Blueriq solutions reliable and robust for many years.
  • Integration: Only verified data flows into your processes. If there is any doubt or information missing, this is immediately presented to a user or staff member. This way, you retain full control and prevent errors at the source.

From months to days
GenLogic includes ready-to-use components that allow you to start working with generative AI in your Blueriq project right away. One of these components, LLM Link, makes it possible to very quickly try out and validate new AI use cases within your own environment.

Where previously you might have spent months building interfaces and integrations, you can now develop a full AI application in your Blueriq project within just a few days. We have already prepared the technical connection to the AI, so you can focus on the business logic. AI does the heavy reading; Blueriq ensures that the data matches your Blueriq model exactly.

Good to know: we use a widely adopted API. You are therefore not tied to a single specific AI model and can simply use your own secured LLM solution.

Why rules remain the foundation
The added value of AI in this combination is simple: consumers and citizens can tell their story in their own words. No more endless forms, but a natural conversation. At the same time, Blueriq’s robustness guarantees that the decisions are correct.

At Blueriq, rules make the decision, not the AI. We record every step in the reasoning. The AI can then act as a “copywriter” to translate that reasoning back to the user in an understandable way. The result? The same situation always leads to the same decision. 100% predictable and repeatable.

Our vision is clear:

With Blueriq, you decide where AI assists and where business rules make the decisions. Decision-making authority remains where it belongs: with professionals and in the logic of your own organization.

The organizations that will get the most out of AI are not the ones that adopted it the fastest, but the ones that combined it most wisely.

Meer weten?

Want to discover how GenLogic can accelerate your process without losing control? Read more about Blueriq GenLogic or contact Yuri for a demo or an in-depth conversation.

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Yuri
Versluis
Managing Director

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