Blueriq touches the daily lives of 90% of the Dutch population
Applying for mortgages, subsidies or insurance, during inspections and in many other situations. All of these life events are powered by Blueriq. We help organisations achieving their purpose: being of service to their customers. No matter how complicated the inquiry, case or situation may be.
Blueriq in the real world
The added value of Blueriq in the financial sector is clear for this bank. Thanks to Blueriq, they have a customer-centric service, which enables their customers to take care of their online banking needs themselves.
Thanks to Blueriq, one of the largest Dutch insurance companies managed to win the hearts of their customers.
Together with PinkRoccade, we make the government more flexible and efficient than ever before.
Our vision on services
Make a difference
Your product no longer has the impact it used to have. These days people expect a better experience. Your brand promise and, of course, your day-to-day customer service are in the spotlight. Your service has to become personal, fast and adaptive, satisfying the standards that leading brands have set. Blueriq helps you support your customers during every moment of their journey, so you have time to focus on what’s important delivering great services to your customers and building an emotional connection.
Download whitepaper ‘From satisfied customers to an emotional connection’
You’re in good company
In order to achieve the best results, we focus on creating long-lasting relationships with every customer. Our customers range from mortgage servicers and central governments to housing corporations, healthcare organisations and telecoms providers. We feel right at home in every domain that is dealing with knowledge intensive processes.
Our approach has worked for organisations all over the Netherlands for the past 25 years. That’s why we have faith in it. We are not succesful until you are.
30% Cut in your operational costs
40% Less workload for your employees
30% Increase in customer satisfaction
40% Less time and money spend on IT
25% Increase of your employee satisfaction
9+ Customer Experience
How we help you
For a product or service to be successful, it needs to fulfill the needs of your customer. We’ve noticed that companies often struggle to find where they should start improving their customer journey. Throughout the years, we’ve developed our own approach to assist companies in this journey. Together with your subject matter experts, we examine the promises you make to your customers. We can help you apply our best practices and how you can use existing resources to pave the road to a customer-centric business.Discover our approach