Marketing & Communication specialist

Renée van Roosmalen - Stumpel

In day-to-day life, everyone experiences some kind of customer service. Whether it is at the bank, while communicating with the government, the pharmacy or a webshop, service should be customer centric. No matter how complicated the situation is. My stories are shaped by my experiences with customer service in daily life. Because technology that puts the customer first is already available, but turns out to be pretty difficult in practice.

  • Expert in:
  • Marketing
  • Customer satisfaction